Trust Has No Neutral Transactions
There's a lie that runs across many construction sites, and it goes a little something like this: "It’s not a big deal."
Whether it be the missed callback or the days-late follow up, we all too often ourselves those things are trivial. That people don't even notice.
Well, they notice.
That’s why Joel Bennett set out on a mission to teach leaders in construction a unique skill. How to actually operationalize trust.
The Tool Isn’t Impressive, Trust Is
Which matters more, how impressive a tool is or how trustworthy it is? When I sat down with Brian Tracy, who literally co-authored the textbook on managing construction technology, his answer certainly caught me off guard.
“A tool is impressive to me by how trustworthy it is.”
Maybe that’s cheating, but honestly he’s not wrong. And the more you dig in, the more you realize that’s how we constantly miss the point with contech.
The Safety Net is the Saboteur
Four out of five digital transformations fail. That's an 80% strikeout rate which, even in baseball, isn’t very good at all.
And of course, we just love to blame that on the software. The clunky, broken, overpromised software. I get it, sometimes that might be true. But after twenty years of ConTech, it’s become clear that failure is rarely about the tool and more about the back door we leave open.
But don’t just take my word for it. Take from the guy who literally wrote the book on implementation.
TheEngiNerdLife in Review
Every new endeavor we attempt to tackle comes with a lesson, but that lesson rarely reveals itself up front. No, instead it tends to sneak up on you and slap you across the face.
So, after a year of TheEngiNerdLife, I got smacked by a lesson in clarity. A lesson about how all this work educating others has actually been teaching me all along.
Teaching me what exactly? Well, in a true end-of-the-year reflective fashion, here are the seven things 2025 taught me.
